THE EMERGENCE OF SOCIAL MEDIA AS NEW MARKETING TOOL IN TURKEY

Abstract

This study had critically undergo several literature review in relation to the emergence of social media as a new marketing tool in Turkey. Meanwhile, the rise of social networks on the web has shaken up the traditional marketing models established over more than a century in Turkey and elsewhere in the world. This study employed the use of qualitative survey research which involves the use of study experiment in Turkey. Several interviews method of qualitative research were used for the analysis. Based on the analysis of the study, the findings showed that the advertising must equally be carried out with influencers over the internet. These processes included the area of the client service as influencers are a means of directing the consumption of products and the adoption of behaviors. The view of the participants made it known that people mostly used internet now as a source of information about the product attributes and facilitating peer recommendations. In fact, the credibility of peers is greater than that attributed to businesses and organizations on the Web. The study concluded that concretely engage in conversation with their communities and influencers should be transparent in their communications with Internet users and facilitate participation and collaboration by proposing tools for user-friendly content production and by offering ways to sharing of these contents or conversations with other Internet users