Customer Relations Management Applications in the Tourism Industry

dc.contributor.author	Yucel Gokcen Firdevs
dc.date.accessioned	2019-07-10T13:31:36Z
dc.date.available	2019-07-10T13:31:36Z
dc.date.issued	2014
dc.identifier.uri	http://hdl.handle.net/11547/3402
dc.publisher	Advances in Electronic Government Digital Divide and Regional Development
dc.title	Customer Relations Management Applications in the Tourism Industry
dc.publisher.firstpagenumber	334
dc.publisher.lastpagenumber	341
dc.identifier.doinumber	10.4018/978-1-4666-4639-1.ch026
dc.identifier.wos	WOS:000416704600027