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Title: KURUMSAL BANKACILIK SEKTÖRÜNDE HİZMET KALİTESİNİN MÜŞTERİ MEMNUNİYETİNE ETKİSİ: KAZAKİSTAN CUMHURİYETİ İŞTİRAK BANKASI SBERBANK A.Ş ÜZERİNE BİR UYGULAMA Author: AVCI, Assel Date: 2019

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