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|Title:||The Usage of Twitter on S-CRM Efforts of SME’s in Turkey|
|Citation:||A Roadmap for Future Advancements with a Customer Point of View. 9th EBES Conference – Rome , İtalya. 11-13 Ocak 2013.|
|Appears in Collections:||EKONOMİ VE FİNANS --- ECONOMICS AND FINANCE|
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