THE IMPACT OF TRANSFORMATIONAL LEADERSHIP ON WORK FLOW EXPERIENCE: THE ROLE OF PERCEIVED JOB UNCERTAINTY

Abstract

In this study, the concepts of Workflow Experience, Transformational Leadership and Perceived Job Uncertainty, which are among the important concepts for organizations, are focused on. Firstly, to explain these concepts, an in-depth literature review was conducted for the variables. After the theoretical discussion of the variables, the importance of these concepts for organizations was discussed and the relations between them were tried to be explained. Three different measurement tools were used for the data collection of the study as well as demographic variables. In this perspective, Flow Experience Scale, Perceived Job Uncertainty Scale and Multi-Factor Leadership Scale were used in to data collection. The sample of the study consists of white-collar individuals working in the service sector in Istanbul. The data obtained from the questionnaire applied on a total of 243 participants were analyzed with the SPSS program, a statistical package used for research in the social sciences. As a result of the regression and moderator analyzes, the relationships between the variables were explained. Findings has proven that transformational leadership positively affecting the workflow experience (β= .497, R2 = .247, p= .000, F= 78.597). In this case, the first hypothesis of the study is supported. The findings also confirmed that perceived job uncertainty has a moderator role in the relationship between these two variables (R=.518, R2 = .268, F=29.145, p=.000) and this means that the second hypothesis of the study is supported. It was concluded that the effect of transformational leadership on the flow experience decreases when the uncertainty is high. In this research, it has been determined that transformational leadership influences the flow experiences of employees. The findings of the study were evaluated and in the light of applied statistical analyzes, it was seen that both hypotheses of the study were supported. Therefore, the study is the first to explain iv the effect of the transformational leadership style, which has an important place in the literature, on the flow experience. In addition, the role of perceived job uncertainty in this relationship also confirms that moderator variables may have an effect in explaining the relationships between variables.