Abstract:
In this study, the concepts of Workflow Experience, Transformational
Leadership and Perceived Job Uncertainty, which are among the important concepts
for organizations, are focused on. Firstly, to explain these concepts, an in-depth
literature review was conducted for the variables. After the theoretical discussion of
the variables, the importance of these concepts for organizations was discussed and
the relations between them were tried to be explained. Three different measurement
tools were used for the data collection of the study as well as demographic variables.
In this perspective, Flow Experience Scale, Perceived Job Uncertainty Scale and
Multi-Factor Leadership Scale were used in to data collection. The sample of the
study consists of white-collar individuals working in the service sector in Istanbul.
The data obtained from the questionnaire applied on a total of 243 participants were
analyzed with the SPSS program, a statistical package used for research in the social
sciences. As a result of the regression and moderator analyzes, the relationships
between the variables were explained. Findings has proven that transformational
leadership positively affecting the workflow experience (β= .497, R2
= .247, p= .000,
F= 78.597). In this case, the first hypothesis of the study is supported. The findings
also confirmed that perceived job uncertainty has a moderator role in the relationship
between these two variables (R=.518, R2
= .268, F=29.145, p=.000) and this means
that the second hypothesis of the study is supported. It was concluded that the effect
of transformational leadership on the flow experience decreases when the uncertainty
is high. In this research, it has been determined that transformational leadership
influences the flow experiences of employees. The findings of the study were
evaluated and in the light of applied statistical analyzes, it was seen that both
hypotheses of the study were supported. Therefore, the study is the first to explain
iv
the effect of the transformational leadership style, which has an important place in
the literature, on the flow experience. In addition, the role of perceived job
uncertainty in this relationship also confirms that moderator variables may have an
effect in explaining the relationships between variables.
