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Customer Relations Management Applications in the Tourism Industry

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dc.contributor.author Yucel Gokcen Firdevs
dc.date.accessioned 2019-07-10T13:31:36Z
dc.date.available 2019-07-10T13:31:36Z
dc.date.issued 2014
dc.identifier.uri http://hdl.handle.net/11547/3402
dc.publisher Advances in Electronic Government Digital Divide and Regional Development
dc.title Customer Relations Management Applications in the Tourism Industry
dc.publisher.firstpagenumber 334
dc.publisher.lastpagenumber 341
dc.identifier.doinumber 10.4018/978-1-4666-4639-1.ch026
dc.identifier.wos WOS:000416704600027


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