THE MODERATOR ROLE OF PSYCHOLOGICAL SAFETY IN THE RELATIONSHIP BETWEEN ORGANIZATIONAL SILENCE AND EMPLOYEE PRODUCTIVITY: A RESEARCH ON FINANCE SECTOR EMPLOYEES

Abstract

The purpose of this research is to examine the effect of Organizational Stress and Organizational Silence on Employees Efficiency with moderating effect of Psychological Safety. This research was conducted with the intention of determining whether or not there is a link between Organizational Stress and Organizational Silence experienced by workers in the financial and non-financial sectors. Qualitative approach was used to collect data on organizational silence, organizational silence and its effects on employees, with a focus on companies (financial or non-financial sector) personnel who, due to the nature of their jobs, are always under pressure to cope with stress. Primary data was collected mostly via an online survey that respondents took at their own leisure. Email and Whatsapp were used to distribute the survey to the general public. According to the findings, organizational silence had a positive relation with employee efficiency, meaning that when silence occurred, it had a positive effect on the performance of employees, whereas organizational stress had a negative effect on employee efficiency, meaning that reducing stress led to an increase in performance; therefore, organizational silence and employee efficiency are inversely proportional to one another. Finally, businesses may alter or eliminate stress by restructuring occupations to lessen under appreciation, workplace victimization/bullying, unclear role/errands, work-home interface, fear of joblessness, exposure to traumatic situations at work, and economic instability.