EFFECT OF REMOTE MANAGEMENT AND MANAGING VIRTUAL TEAMS ON THE PERFORMANCE OF NON-GOVERNMENTAL ORGANIZATIONS A CASE STUDY FROM TURKEY

Abstract

In areas where conflict is intense, humanitarian aid programs are essential. However, the increase in attacks targeting international humanitarian workers has led many NGOs to offer their assistance from a safe remote location. Remote programming is a growing trend among NGOs that offer support from a safe distance. The present study attempted to identify the role of remote management procedures in performance management. At the same time, the effectiveness of remote management procedures and how tools for creating virtual teams can improve the performance of workers in humanitarian organizations are explored. The data of the study were collected from 233 personnel working in Turkey-based NGOs using the survey method. The collected data were analyzed using SPSS (Edition 19). The study's findings confirmed the following hypotheses: According to the opinions of those working in NGOs; There is a strong positive correlation of 64.1% between the virtual team and remote management. There is a 71.5% positive correlation between the virtual team and the performance of NGOs. It has been determined that there is a statistically 59% positive relationship between remote management and the performance of NGOs. In addition to the practical applications of the research, suggestions for future research are discussed in the study